A NSW Government website

Emergency Management Capability Hub
Enhancing emergency management capability

Introduction to Welfare Services Functional Area Program

The Introduction to Welfare Services Functional Area Program is a self-paced online course designed for those engaged in assisting people during emergencies. It is especially beneficial for those responsible for providing welfare services to people affected by an emergency or disaster.


INTWFSA Online-based

About this course

This course was developed by Homes NSW which was previously known as the NSW Department of Communities and Justice (DCJ).

Duration

40 minutes. Online, self-paced, short course consisting of 2 modules (20 min each).

Learning outcomes

On completion of this program, learners will be able to:

  • understand the role of the Welfare Services Functional Area
  • understand the role of the agencies that assist in the delivery of Welfare Services
  • outline the functions of the evacuation centre
  • understand the agencies involved in the evacuation centre
  • understand the model and principles operating in the evacuation centre
  • appreciate the impacts of a disaster on people and how it affects them
  • explain the principles of Psychological First Aid.

Target audience

This course is suited to:

  • people who assist the Welfare Services Functional Area to carry out its role
  • people who work or volunteer with community services networks
  • agencies, and/or people with an interest in disaster welfare.

Assessment

There is no knowledge assessment.

Accredited/Non-accredited training

This is a non-accredited course.

Training location information

This course is 100% online.

Personal information disclosure

Please consider the NSW Government privacy statement.

Upcoming classes and workshops

Title Date and Time Location Enrol
2024 P3 - Introduction to Welfare Services Functional Area Program 1 Sept 2024 to 30 Nov 2024 Online Enrol