A NSW Government website

Emergency Management Capability Hub
Enhancing emergency management capability

Applying Emergency Operations Centre Concepts

The aim of the workshop is to improve situational awareness and provide the knowledge and skills required to work effectively in an Emergency Operations Centre (EOC).


AEOCC Classroom-based

About this course

Introduction

Duration

  • 1 day, classroom-based training

Recommended Learning

  • Emergency Operations Centre Concepts (online self-paced course)

Assessment

Nil.

Accredited/Non-accredited training

This is a non-accredited course.

Personal information disclosure

Please consider the NSW Government privacy statement.

Learning outcomes

  • Explain the purpose and functions of an EOC.
  • Outline roles and responsibilities within the EOC
  • Contribute to duties in an EOC
  • Describe the importance of managing and communicating accurate information and demonstrate practical ability to contribute to such practices by using documents, boards, maps and templates
  • Collect, collate, interpret, react and disseminate information according to procedures
  • Contribute towards effective EOC operations in a multi-agency context
  • Contribute towards closing an EOC according to procedures

Target audience

This workshop is applicable to employees and volunteer personnel working in local, district or state level EOCs. The primary target audience are people who will be working in Liaison Officer roles in an EOC.

Upcoming classes and workshops

Title Date and Time Location Spaces Enrol
Applying Emergency Operations Centre Concepts 16 April 2026 from 9:00 am to 3:30 pm Shoalhaven EOC
Shoalhaven EOC 92 Albatross Road SOUTH NOWRA NSW 2541
3 Apply
Applying Emergency Operations Centre Concepts 29 April 2026 from 9:00 am to 2:30 pm ANSTO Training Rooms
New Illawarra Road LUCAS HEIGHTS NSW 2234
0 Apply
Applying Emergency Operations Centre Concepts 29 April 2026 from 9:30 am to 3:30 pm SES Goulburn Unit
SES Goulburn Unit Training Room / Crundwell Street Goulburn NSW 2580
20 Apply
Applying Emergency Operations Centre Concepts 06 May 2026 from 9:00 am to 2:30 pm RFS Northern Beaches District Office
1A Thompson Drive, Gate 4, off Kamber Rd TERREY HILLS NSW 2084
20 Apply
Applying Emergency Operations Centre Concepts 12 May 2026 from 9:00 am to 4:30 pm Coffs Harbour RFS
1 Aviation Drive COFFS HARBOUR NSW 2450
20 Apply
Applying Emergency Operations Centre Concepts 19 May 2026 from 9:30 am to 3:30 pm RFS FCC Harden
Fire Control Centre 4559 Burley Griffin Way , Cunningar NSW 2587
20 Apply
Applying Emergency Operations Centre Concepts 28 May 2026 from 9:00 am to 3:30 pm Illawarra Fire Control Centre
Illawarra Fire Control Centre 37 Airport Road ALBION PARK NSW 2527
20 Apply
Applying Emergency Operations Centre Concepts 03 June 2026 from 9:00 am to 2:30 pm Regentville
8/12 Jeanette Street REGENTVILLE NSW 2745
20 Apply
Applying Emergency Operations Centre Concepts 03 June 2026 from 9:00 am to 3:30 pm Bega Valley EOC
Bega Valley EOC 8 Maher Street BEGA NSW 2550
20 Apply
Applying Emergency Operations Centre Concepts 03 June 2026 from 9:00 am to 4:30 pm Lower North Coast RFS FCC
Lower North Coast RFS FCC 5 North Street WEST KEMPSEY NSW 2440
20 Apply
Applying Emergency Operations Centre Concepts 25 June 2026 from 8:30 am to 2:30 pm RFS FCC/EOC - Griffith
200 Wakenden Street GRIFFITH NSW 2680
20 Apply
Applying Emergency Operations Centre Concepts 21 July 2026 from 9:30 am to 3:30 pm RFS FCC Yass
1410 Laidlaw St, Yass NSW 2582
20 Apply
Applying Emergency Operations Centre Concepts 02 September 2026 from 9:30 am to 3:30 pm Wingecarribee Shire Council EOC/Training Room
Wingecarribee Shire Council Elizabeth Street Moss Vale NSW 2577
20 Apply
Applying Emergency Operations Centre Concepts 13 October 2026 from 9:30 am to 3:30 pm Queanbeyan Police Station
8 Farrar Place QUEANBEYAN NSW 2620
20 Apply