A NSW Government website

Emergency Management Capability Hub
Enhancing emergency management capability

Applying Emergency Operations Centre Concepts

The aim of the workshop is to improve situational awareness and provide the knowledge and skills required to work effectively in an Emergency Operations Centre (EOC).


AEOCC Classroom-based

About this course

Introduction

Duration

  • 1 day, classroom-based training

Recommended Learning

  • Emergency Operations Centre Concepts (online self-paced course)

Assessment

Nil.

Accredited/Non-accredited training

This is a non-accredited course.

Personal information disclosure

Please consider the NSW Government privacy statement.

Learning outcomes

  • Explain the purpose and functions of an EOC.
  • Outline roles and responsibilities within the EOC
  • Contribute to duties in an EOC
  • Describe the importance of managing and communicating accurate information and demonstrate practical ability to contribute to such practices by using documents, boards, maps and templates
  • Collect, collate, interpret, react and disseminate information according to procedures
  • Contribute towards effective EOC operations in a multi-agency context
  • Contribute towards closing an EOC according to procedures

Target audience

This workshop is applicable to employees and volunteer personnel working in local, district or state level EOCs. The primary target audience are people who will be working in Liaison Officer roles in an EOC.

Upcoming classes and workshops

Title Date and Time Location Spaces Enrol
Applying Emergency Operations Centre Concepts 12 February 2026 from 8:30 am to 2:30 pm Regentville
8/12 Jeanette Street REGENTVILLE NSW 2745
20 Apply
Applying Emergency Operations Centre Concepts 04 March 2026 from 8:30 am to 2:30 pm RFS Fire Control Centre - Kenthurst
1A Angus Road KENTHURST NSW 2156
20 Apply
Applying Emergency Operations Centre Concepts 07 April 2026 from 8:30 am to 2:30 pm Windsor Police Station EOC
13 Mileham Street WINDSOR NSW 2756
20 Apply
Applying Emergency Operations Centre Concepts 29 April 2026 from 8:30 am to 2:30 pm ANSTO Training Rooms
New Illawarra Road LUCAS HEIGHTS NSW 2234
20 Apply
Applying Emergency Operations Centre Concepts 06 May 2026 from 8:30 am to 2:30 pm RFS Northern Beaches District Office
1A Thompson Drive, Gate 4, off Kamber Rd TERREY HILLS NSW 2084
20 Apply
Applying Emergency Operations Centre Concepts 03 June 2026 from 8:30 am to 2:30 pm Regentville
8/12 Jeanette Street REGENTVILLE NSW 2745
20 Apply