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Emergency Management Capability Hub
Enhancing emergency management capability

Non-Technical Skills in Emergency Management

The aim of this program is to build capability in Non-Technical Skills in Emergency Management. This course highlights the significance of Non-Technical Skills (NTS) in emergency and incident management teams. NTS encompasses the abilities to effectively communicate, make informed decisions, and maintain awareness in dynamic and high pressure situations.


NTS Online-based

About this course

Learning outcomes

Emergency management organisation personnel will at the completion of this module be able to identify the seven key NTS and describe their role in improving the effectiveness of emergency and incident management teams operations. The following learning outcomes will be achieved if you successfully complete this online course: 

  • Identify and describe the seven NTS relevant to emergency and incident management teams using a common/shared language. 
  • Recognise NTS and their significance to your role in the context emergency and incident management teams. 
  • Capacity to review and identify personal NTS skills and development needs. 
  • Identify and use a range of tools that can be used to support the application and refinement of both individual and team based NTS. 

Target audience

Personnel already engaged in or planning to join incident or emergency management teams. It may be particularly relevant for Liaison Officers and emergency management leaders. 

Assessment

This course includes embedded knowledge assessments (quizzes and learning activities).

Accredited/Non-accredited training

This is a non-accredited course.

Training location information

This course is 100% online.

Personal information disclosure

Please consider the NSW Government Privacy statement.

Upcoming classes and workshops

Title Date and Time Location Enrol
2024 P4 - Non-Technical Skills in Emergency Management 3 Dec 2024 to 28 Feb 2025 Online Enrol